Refund policy

Here is the modified Return & Refund Policy template based on your provided policies, rewritten in a clean and professional tone:

Return, Exchange & Refund Policy

At Justin Whyte, we want you to love every product you receive. If you're not satisfied, we offer a 7-day easy return or exchange from the date of delivery.

Return & Exchange Policy

You may request a return or exchange within 7 days of receiving your order, provided the item meets the following conditions:

  • Item must be unused, unworn, and undamaged

  • Brand tag and label must be intact

  • Item must be returned in its original packaging

  • Accompanied by a receipt or proof of purchase

Note: Products found to be used, damaged, washed, dry-cleaned, or carrying signs of wear (sweat, stains, or perfume smell) will not be eligible for return, exchange, or refund.

To initiate a return or exchange, please contact us at justinwhyteofficial@gmail.com.
Once your request is approved, you will receive:

  • A return shipping label

  • Instructions on how and where to send your package

Items sent back without prior approval will not be accepted.

Refund Policy

If your return is accepted and the item passes inspection, you will receive a 100% refund of the product price to your original payment method within 3 working days of the item being received at our warehouse.

Refunds will be refused in the following cases:

  • The item shows signs of use or wear

  • The item is washed or dry-cleaned

  • The item has sweat, stains, or perfume smell

  • The brand tag or label is missing or tampered with

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us immediately at justinwhyteofficial@gmail.com so we can evaluate the issue and resolve it promptly.

For any questions, feel free to reach out at justinwhyteofficial@gmail.com.